The recent struggle in the world with COVID-19, racial injustices, and the repercussions of these things and its effect on everyday life has really brought out the importance of everyday simple acts of kindnesses.

As Albert Schweitzer once said, “Constant kindness can accomplish much. As the sun makes ice melt, kindness causes misunderstanding, mistrust, and hostility to evaporate.”

While we at Bristol County have the fortunate job of taking care of animals who seem to have kindness, love, and empathy down to a science, we can’t avoid the outside world and the uncertainties and turmoil that are out there. We too must deal with the stressors in the outside world today and we all carry it with us along with all of you. However, throughout the last three months, the simple acts of kindnesses that some of our clients have shown us have kept us going and have made days brighter and a little less stressful and for that, we give you our heartfelt thanks. Your thoughts have kept us fed on busy days (by allowing us to buy Five Guys or candy bars from the Orphan Fund on days we were too busy to eat), have given us worth knowing we are helping you (all the thank you cards we have received), and, have never gone unnoticed… So, from all of us at BCVH thank you for your Kindness! We hope to learn from you and pass it on.

On another note, as the pandemic continues and things slowly reopen in Massachusetts, we are going to be slowly opening our doors as well starting in July. However, until a cure or treatment for COVID-19 is discovered, this will be done with the safety of all of you and our staff in mind. The following options will be available starting in July with these certain precautions:

1.) We will have a set number of in hospital visits with a doctor on a daily visit. These will be for wellness visits and final care appointments only as diagnostic and sick visits are better served as drop-offs to give us time to do diagnostics in house if needed.
2.) These visits will be booked on a first come first serve basis and are set at set times throughout the day for cleaning and disinfecting purposes. This is essential as certain cleaning and precautions must be taken after each client is in the building.
3.) Clients will be asked to call us from their car if they have an in-patient appointment to let us know that they have arrived and will be let in the building when we are ready by a CSR.
4.) There will be a limit of 2 people per appointment, and all clients must wear a mask while in the building. If you do not have a mask, please let the CSR know when you call to say you are here and a mask will be provided.
5.) The rest of our appointments will remain as drop-offs divided into morning drop-offs and afternoon drop-offs. Tech appointments will remain as curbside appointments.

We are excited to be doing this and look forward to seeing more of you and continuing to serve all of you and our furry family friends.

Sincerely,
Dr. Richards and the Bristol County Veterinary Hospital Staff